Frequently asked questions

I need a spare part. How can I order it?

Bitte kontaktieren Sie uns unter info@clevo-climbing.com, im besten Fall mit einem Bild des Teiles oder genauen Angabe um welches Teil/Modul es sich handelt.

Can a hangboard from another manufacturer be fitted?

In principle, this is possible. The mounting board for our modules has the following size: 60x17x1.8cm. If the drill holes of your existing hangboard match, installation is possible. The hangboard can also protrude.

Are there customs duties or other taxes?

Orders to the United Kingdom are shipped with FedEx.

Due to Brexit, no tax or VAT will be charged to the customer when the order is triggered. When importing the parcel, an additional 20% of the product price will be charged for import fees and customs duties. The invoice will be sent to the customer by FedEx. After payment of the invoice, the parcel is fully cleared through customs and delivered to the customer 1-2 days later.

FAQ